Privacy Policy

Effective Date: April 1st, 2026
Last Updated: April 23, 2026

1. Overview

Ruteria (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and your rights regarding your data when using ruteria.com and related services.

Ruteria is a marketplace designed to help connect rural hosts with people exploring places for gatherings and events.

2. Information We Collect

We may collect information you provide directly, including:

Account Information

When you create an account, we may collect:

• Name

• Email address

• Phone number (optional)

• Account login details

• User profile information

Listing or Host Information

If you create a property listing, we may collect:

• Property details

• Location information

• Photos and listing content

• Availability details

• Event suitability and compliance information you submit

Inquiry Information

When guests contact hosts through the platform, we may collect:

• Messages

• Booking-related inquiry details

• Communication history

Verification Information

If identity or trust verification is offered, additional documentation may be collected through secure third-party services.

3. Information Collected Automatically

We may automatically collect limited technical information such as:

• IP address

• Browser type

• Device information

• Pages visited

• Referring website

• Cookies or similar technologies

This helps improve security, performance, and usability.

4. How We Use Information

We use information to:

• Operate and improve the platform

• Create and manage accounts

• Display listings and support inquiries

• Facilitate communication between users

• Improve trust and safety features

• Respond to support requests

• Meet legal obligations

• Send service-related communications

With consent where required, we may send occasional updates or newsletters, which you can unsubscribe from.

5. What We Do Not Do

We do not sell your personal information.

We do not share your information with advertisers for their independent marketing use.

6. When Information May Be Shared

We may share information only when necessary:

With Service Providers

Such as:

• Website hosting providers

• Payment processors

• Email or communications tools

• Identity verification services

• Analytics providers

These providers process data only as needed to support the platform.

For Legal Reasons

We may disclose information if required by law or where necessary to protect rights, safety, or prevent fraud.

Business Transfers

If Ruteria is sold or reorganized, information may transfer as part of that transaction.

7. Cookies

We may use cookies to:

• Keep you logged in

• Improve site functionality

• Analyze site use

• Remember preferences

You may disable cookies in your browser, though some features may not work properly.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services

• Maintain records

• Meet legal obligations

• Resolve disputes

• Prevent fraud

You may request account deletion, subject to legal or operational requirements.

9. Your Rights

Depending on where you live, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Withdraw consent where applicable

• Request information about how data is used

Residents of Quebec, Canada, and certain U.S. states may have additional rights under applicable privacy laws.

To make a request, contact:

info@ruteria.com

10. Security

We use reasonable administrative, technical, and organizational safeguards to protect information.

However, no online transmission or storage system is completely secure.

11. Third-Party Links

Listings or pages may contain links to third-party websites. We are not responsible for their privacy practices.

12. Children

This platform is not intended for children under 18 (or other applicable age thresholds), and we do not knowingly collect personal information from children.

13. International Users

If you access the platform outside Canada or the US, your information may be processed in jurisdictions where privacy protections may differ.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted here with a revised effective date.

15. Contact

Questions about this policy may be directed to:

Ruteria
info@ruteria.com