Effective Date: April 1st, 2026
Last Updated: April 23, 2026
1. Overview
Ruteria (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and your rights regarding your data when using ruteria.com and related services.
Ruteria is a marketplace designed to help connect rural hosts with people exploring places for gatherings and events.
2. Information We Collect
We may collect information you provide directly, including:
Account Information
When you create an account, we may collect:
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Name
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Email address
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Phone number (optional)
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Account login details
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User profile information
Listing or Host Information
If you create a property listing, we may collect:
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Property details
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Location information
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Photos and listing content
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Availability details
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Event suitability and compliance information you submit
Inquiry Information
When guests contact hosts through the platform, we may collect:
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Messages
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Booking-related inquiry details
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Communication history
Verification Information
If identity or trust verification is offered, additional documentation may be collected through secure third-party services.
3. Information Collected Automatically
We may automatically collect limited technical information such as:
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IP address
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Browser type
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Device information
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Pages visited
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Referring website
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Cookies or similar technologies
This helps improve security, performance, and usability.
4. How We Use Information
We use information to:
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Operate and improve the platform
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Create and manage accounts
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Display listings and support inquiries
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Facilitate communication between users
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Improve trust and safety features
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Respond to support requests
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Meet legal obligations
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Send service-related communications
With consent where required, we may send occasional updates or newsletters, which you can unsubscribe from.
5. What We Do Not Do
We do not sell your personal information.
We do not share your information with advertisers for their independent marketing use.
6. When Information May Be Shared
We may share information only when necessary:
With Service Providers
Such as:
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Website hosting providers
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Payment processors
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Email or communications tools
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Identity verification services
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Analytics providers
These providers process data only as needed to support the platform.
For Legal Reasons
We may disclose information if required by law or where necessary to protect rights, safety, or prevent fraud.
Business Transfers
If Ruteria is sold or reorganized, information may transfer as part of that transaction.
7. Cookies
We may use cookies to:
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Keep you logged in
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Improve site functionality
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Analyze site use
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Remember preferences
You may disable cookies in your browser, though some features may not work properly.
8. Data Retention
We retain personal information only as long as reasonably necessary to:
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Provide services
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Maintain records
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Meet legal obligations
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Resolve disputes
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Prevent fraud
You may request account deletion, subject to legal or operational requirements.
9. Your Rights
Depending on where you live, you may have rights to:
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Access your personal information
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Correct inaccurate information
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Request deletion
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Withdraw consent where applicable
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Request information about how data is used
Residents of Quebec, Canada, and certain U.S. states may have additional rights under applicable privacy laws.
To make a request, contact:
info@ruteria.com
10. Security
We use reasonable administrative, technical, and organizational safeguards to protect information.
However, no online transmission or storage system is completely secure.
11. Third-Party Links
Listings or pages may contain links to third-party websites. We are not responsible for their privacy practices.
12. Children
This platform is not intended for children under 18 (or other applicable age thresholds), and we do not knowingly collect personal information from children.
13. International Users
If you access the platform outside Canada or the US, your information may be processed in jurisdictions where privacy protections may differ.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted here with a revised effective date.
15. Contact
Questions about this policy may be directed to:
Ruteria
info@ruteria.com